How to Login to Phemex
How to Login your Phemex account
1. Click on the "Log In" button.
2. Enter your Email and Password. Then click "Log In".
3. Email verification will be sent to you. Check your Gmail’s box.
4. Enter a 6-digit code.
5. You can view the homepage interface and start enjoying your cryptocurrency journey right away.
How to Login on the Phemex app
1. Visit the Phemex app and click "Log in".
2. Enter your Email and Password. Then click "Log in".
3. You can view the homepage interface and start enjoying your cryptocurrency journey right away.
How to Login to Phemex with your Google account
1. Click on the "Log In" button.
2. Choose the "Google" button.
3. Enter your Email or phone and click "Next".
4. Then enter your password and choose "Next".
5. After all, you may see this interface and successfully log in to Phemex with your Google account.
How to connect MetaMask to Phemex
Open your web browser and navigate to Phemex Exchange to access the Phemex website.
1. On the page, click the [Log In] button in the upper right corner.
2. Choose MetaMask.
3. Click "Next" on the connecting interface that appears.
4. You’ll be prompted to link your MetaMask account to Phemex. Press "Connect" to verify.
5. There will be a Signature request, and you need to confirm by clicking "Sign".
6. Following that, if you see this homepage interface, MetaMask and Phemex have successfully connected.
I forgot my password from the Phemex account
You can use the Phemex app or website to reset your account password. Please be aware that withdrawals from your account will be blocked for a full day following a password reset due to security concerns.
1. Go to the Phemex app and click [Log in].
2. On the login page, click [Reset Password].
3. Enter your Email and click [Next].
4. Enter the verification code you received in your email, and click [Confirm] to continue.
5. Enter your new password and click [Confirm].
6. Your password has been reset successfully. Please use the new password to log in to your account.
Note: When using the website, follow the same steps as with the app.
Frequently Asked Questions (FAQ)
What is Two-Factor Authentication?
Two-Factor Authentication (2FA) is an additional security layer to email verification and your account password. With 2FA enabled, you will have to provide the 2FA code when performing certain actions on the Phemex NFT platform.
How does TOTP work?
Phemex NFT uses a Time-based One-time Password (TOTP) for Two-Factor Authentication, which involves generating a temporary, unique one-time 6-digit code that is only valid for 30 seconds. You will need to enter this code to perform actions that affect your assets or personal information on the platform.
Please keep in mind that the code should consist of numbers only.
Which actions are secured by 2FA?
After 2FA has been enabled, the following actions performed on the Phemex NFT platform will require users to enter the 2FA code:
- List NFT (2FA can be turned off optionally)
- Accept Bids Offers (2FA can be turned off optionally)
- Enable 2FA
- Request Payout
- Login
- Reset Password
- Withdraw NFT
Please note that withdrawing NFTs requires a mandatory 2FA setup. Upon enabling 2FA, users will face a 24-hour withdrawal lock for all of the NFTs in their accounts.
